{"id":1416,"date":"2024-08-27T17:58:03","date_gmt":"2024-08-27T22:58:03","guid":{"rendered":"https:\/\/proalba.com.co\/nuevo\/?page_id=1416"},"modified":"2024-08-29T08:43:44","modified_gmt":"2024-08-29T13:43:44","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/proalba.com.co\/nuevo\/pqrs\/","title":{"rendered":"Peticiones, quejas y reclamos"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full is-style-rounded\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1200\" height=\"540\" src=\"https:\/\/i0.wp.com\/proalba.com.co\/nuevo\/wp-content\/uploads\/2024\/05\/Sin-titulo-2000-x-900-px-1.png?resize=1200%2C540&#038;ssl=1\" alt=\"\" class=\"wp-image-1383\" srcset=\"https:\/\/i0.wp.com\/proalba.com.co\/nuevo\/wp-content\/uploads\/2024\/05\/Sin-titulo-2000-x-900-px-1.png?w=2000&amp;ssl=1 2000w, https:\/\/i0.wp.com\/proalba.com.co\/nuevo\/wp-content\/uploads\/2024\/05\/Sin-titulo-2000-x-900-px-1.png?resize=300%2C135&amp;ssl=1 300w, https:\/\/i0.wp.com\/proalba.com.co\/nuevo\/wp-content\/uploads\/2024\/05\/Sin-titulo-2000-x-900-px-1.png?resize=1024%2C461&amp;ssl=1 1024w, https:\/\/i0.wp.com\/proalba.com.co\/nuevo\/wp-content\/uploads\/2024\/05\/Sin-titulo-2000-x-900-px-1.png?resize=768%2C346&amp;ssl=1 768w, https:\/\/i0.wp.com\/proalba.com.co\/nuevo\/wp-content\/uploads\/2024\/05\/Sin-titulo-2000-x-900-px-1.png?resize=1536%2C691&amp;ssl=1 1536w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Diligencie su PQR<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Diligencie nuestro formulario y le responderemos lo m\u00e1s breve posible.<\/p>\n\n\n\n<div class=\"wp-block-contact-form-7-contact-form-selector\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1412-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"1412\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/nuevo\/wp-json\/wp\/v2\/pages\/1416#wpcf7-f1412-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1412\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1412-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label for=\"Tipodesolicitud\">Tipo de solicitud<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Tipodesolicitud\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" id=\"Tipodesolicitud\" aria-required=\"true\" aria-invalid=\"false\" name=\"Tipodesolicitud\"><option value=\"Elige tu tipo de solicitud\">Elige tu tipo de solicitud<\/option><option value=\"Petici\u00f3n\">Petici\u00f3n<\/option><option value=\"Queja\">Queja<\/option><option value=\"Reclamo\">Reclamo<\/option><\/select><\/span>\n<\/p>\n<div class=\"content-row\">\n\t<div class=\"content-column one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"content-column one_half last_column\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-departamento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Ciudad\" value=\"\" type=\"text\" name=\"your-departamento\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"content-row\">\n\t<div class=\"content-column one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Tel\u00e9fono\" value=\"\" type=\"text\" name=\"your-telefono\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"content-column one_half last_column\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-documento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Documento\" value=\"\" type=\"text\" name=\"your-documento\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"content-row\">\n\t<div class=\"content-column one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-direccion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Direcci\u00f3n\" value=\"\" type=\"text\" name=\"your-direccion\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"content-column one_half last_column\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Correo electr\u00f3nico\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<p><div class='content-column one_half'><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Asunto\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span><br \/><\/div>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Tu mensaje\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Diligencie su PQR Diligencie nuestro formulario y le responderemos lo m\u00e1s breve posible.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-1416","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Peticiones, quejas y reclamos | Proalba Ltda.<\/title>\n<meta name=\"description\" content=\"Peticiones, quejas y reclamos Proalba Ltda.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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